CAPE COD ESCAPES — FREQUENTLY ASKED QUESTIONS

Properties: 90 Ripple Cove Road, Hyannis · 47 Webster Road, West Yarmouth

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PRICING & BOOKING

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Q: How much does it cost to rent?

A: Rates vary by property and season. Enter your dates on the listings page to get an accurate quote. Both properties include all linens, towels, beach gear, Wi-Fi, and a fully equipped kitchen — no nickel-and-diming.

Q: How do I book?

A: You can book directly on this site, or find us on Airbnb, VRBO, and WeNeedAVacation.com. We recommend booking direct — you'll get the best rate and deal directly with Jack and Madison, but those sites will give you lots of reviews, if you're on the fence about booking.

Q: Why is it cheaper to book directly vs. Airbnb or VRBO?

A: When you book through Airbnb or VRBO, they add a service fee of around 15% on top of the rental rate. When you book directly on this site, that fee disappears — the savings go back in your pocket. Same house, same hosts, better price.

Q: Is there a minimum stay requirement?

A: During peak summer season (approximately June 21 – September 1), we require a 7-night minimum stay. Saturday-to-Saturday is common, as that's standard Cape-wide. Off-season minimums are more flexible: 3 nights during the first three weeks of June and September, and 2 nights otherwise.

Q: Do you offer discounts for longer stays?

A: Our direct booking rate already saves you ~15% compared to Airbnb or VRBO. For extended stay inquiries beyond two weeks, reach out to us directly at info@capecodescapes.com.

Q: Is there a cleaning fee?

A: Yes — $499 per stay at both properties. This covers a full professional cleaning between every booking.

Q: Is there a security deposit?

A: Yes. A $500 hold will be placed on your credit card until a week after your reservation, but will not be charged unless there is serious damage to the property. (We’re not going to charge you for normal wear and tear.)

Q: What payment methods do you accept?

A: Credit or debit card.

Q: How are payments made?

A: There is a 50% deposit is due at booking, with the balance due 14 days before arrival.

Q: What is the cancellation policy?

A: 100% refund if cancelled 30 or more days before arrival; 50% refund if cancelled 14–29 days before arrival; no refund for cancellations within 14 days of arrival.

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ARRIVAL & DEPARTURE

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Q: What time is check-in?

A: Check-in is at 4:00 PM.

Q: What time is check-out?

A: Check-out is at 10:00 AM.

Q: Can I check in early or check out late?

A: Early check-in is generally not available, as our cleaners need every minute between same-day turnovers to prepare the house. If there is no same-day check-in/out at your property, we may be able to offer an hour or two of flexibility — but this requires confirmation from us and should never be assumed. We recommend using the time to explore the area — there is plenty to do nearby!

Q: Is there self check-in, and how do I get the door code?

A: Yes, both properties are fully self check-in. No need to meet anyone. Your unique access code will be emailed to you the day before your arrival. The code is the last 4 digits of the primary guest's phone number, and it activates at 4:00 PM on check-in day. To unlock: enter your 4-digit code on the touchpad keypad — you'll hear the lock and see a blue light flash. To lock: press the padlock symbol.

Q: Do you rent to guests under 25?

A: The minimum age for the primary guest is 21. Guests aged 21–24 are considered on a case-by-case basis depending on the length of stay, group description, and platform review history. We love hosting all types of guests — we just ask for a bit of transparency about your group.

Q: Can we chat before booking?

A: Of course! Email is best: info@capecodescapes.com, or you can call/text Jack at 401-829-7164.

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THE PROPERTIES

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Q: How many guests can each property accommodate?

A: 90 Ripple Cove Road sleeps up to 18 guests. 47 Webster Road sleeps up to 19 guests. Both maximums are strictly enforced.

Q: How many bedrooms and bathrooms are there?

A: Both properties have 6 bedrooms and 3 bathrooms. Ripple Cove is 2,600 sq ft; Webster Road is 2,100 sq ft.

Q: What is the sleeping configuration?

A: Ripple Cove (90 Ripple Cove Rd): 3 kings upstairs + 1 full, 2 full/twin combos downstairs, plus a blow-up mattress, futon, and large sectional — sleeps up to 18. Webster Road (47 Webster Rd): 3 kings + 6 fulls across the top two floors, and a blow up mattress— sleeps up to 19.

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BEACH & LOCATION

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Q: Is there beach access?

A: Both properties have excellent beach access. Ripple Cove has a private deeded beach just 100 feet from the front door — one of its best features. It also has a larger town beach across the jetty, just a few minutes walk from there. Webster Road is a 5–minute walk from Colonial Beach, a stunning local beach with a small parking lot that keeps it from getting overcrowded.

Q: Is the beach good for young children?

A: Ripple Cove's private beach is ideal for young kids — it's small, calm, and sheltered, with natural wading pools and gentle water. Webster Road's Colonial Beach is a standard Cape Cod beach — great for a day out but without the same sheltered character as Ripple Cove's private beach.

Q: Is there parking at the beach?

A: Ripple Cove: the private beach is a 100-foot walk from the front door — no car needed. Veteran's Beach (across the jetty) and Kalmus Beach both have free public parking; Kalmus may have a small fee. Webster Road: Colonial Beach has a small parking lot, but a beach sticker is technically required to park there. Enforcement is uncertain. Our approach is to drive items and people down to drop off, then park back at the house, since it is so close.

Q: How far are you from Hyannis and downtown?

A: Ripple Cove is in the heart of it — bars and restaurants are a 5-minute walk, Hyannis downtown is a 15-minute walk, and the Cape Cod Baseball stadium is a 10-minute walk. Webster Road is in West Yarmouth, a short drive from Hyannis and close to all the same attractions.

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AMENITIES

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Q: What is included in the rental?

A: Both properties include: all bed linens, bath towels, beach towels, beach gear (see below), fully equipped kitchen with lobster pot, coffee maker, dishwasher, washer/dryer, Wi-Fi, air conditioning, Roku-equipped smart TVs, a charcoal Weber grill, and starter supplies to get you through the first night or two (coffee, toilet paper, paper towels, dish soap, trash bags, toiletries). Everything you need for a comfortable stay is included.

Q: Is there Wi-Fi?

A: Yes — both properties have fast, reliable WiFi 6 mesh systems.

Q: Is there air conditioning?

A: Yes, both properties have air conditioning throughout. We ask guests to turn off the AC when leaving the house — it helps keep costs reasonable for everyone.

Q: Is there a washer and dryer?

A: Yes, both properties have a full-size washer and dryer with detergent pods provided.

Q: Is there a grill?

A: Yes — both properties have a charcoal Weber grill. Guests bring their own charcoal, though there is often some leftover from prior guests.

Q: What kitchen equipment is provided?

A: Both kitchens are fully equipped with pots and pans, flatware for large groups, a large lobster pot, dishwasher, coffee maker (drip at both; Keurig also available at Ripple Cove), microwave, toaster, and blender. Coffee and drip filters are provided. Almost everything is dishwasher safe.

Q: Is there outdoor seating?

A: Ripple Cove has a deck that leads to a nicely manicured fenced backyard, with outdoor lounge seating. Webster Road has a covered porch with seating for 7–8 people. Both properties have 10 beach chairs included.

Q: Is there parking on-site?

A: Ripple Cove: 4 cars fit in the driveway, plus ample street parking out front. Webster Road: 5 cars fit in the driveway, plus street parking.

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HOUSE RULES

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Q: Are pets allowed?

A: Sorry — no pets at either property.

Q: Is smoking allowed?

A: No smoking anywhere on the property at either location.

Q: Are parties or events allowed?

A: No parties, receptions, or corporate events are permitted at either property. This is a town rule and strictly enforced — any violation will result in immediate cancellation of the reservation with no refund.

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FAMILY & KIDS

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Q: Is there baby and family gear available?

A: Yes! Ripple Cove has a full set stored in the master bedroom closet: Pack-n-Play (with crib attachment and changing table), safety gates for stairs and railing, high chair, and booster seat. Webster Road has a Pack-n-Play with changing table and bassinet attachment, two safety gates for the stairs, a high chair, and kids' toys including a foam puzzle mat — all stored in the second floor bedroom closet.

Q: Is the property safe for young children?

A: Both properties are family-friendly and well set-up for young kids. Ripple Cove is particularly ideal for families with small children — the private beach is calm and sheltered with natural wading pools, the backyard is fenced on three sides, and safety gates are available for the stairs and upstairs railing. Webster Road is similarly family-friendly with safety gates and baby gear available.

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PRACTICAL

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Q: How does trash pickup work?

A: Ripple Cove: trash is picked up on Thursday mornings. Bins are on the side of the garage — please do not move them. Webster Road: trash is picked up on Monday mornings. Bins are in the front driveway. Please separate trash from recyclables at both properties.

Q: Is there a local contact if something goes wrong?

A: Absolutely — Jack and Madison are available by call or text at 401-829-7164 any time something comes up during your stay. We aim to respond quickly and resolve issues same-day wherever possible.

Q: What happens if something breaks during our stay?

A: Just let us know! Text or call 401-829-7164. For missing or broken kitchen items, we'll deliver a replacement within 2 days, often same day. For anything more significant, we'll work quickly to sort it out and make sure it doesn't affect your stay.

Q: Are there add-on services available?

A: Yes — through our partnership with The Host Co., guests can arrange private chefs, grocery delivery (we'll stock your fridge before you arrive), in-home massages, whale watching, sunset cruises, a Mayflower Trolley Tour, and more. We’ll send you the link when you book.

Q: Do you have a welcome guidebook?

A: Yes — both properties have a digital welcome guidebook with everything you need for your stay. We also send this to you when you book.

Q: What is there to do nearby, including restaurant recommendations?

A: The location is one of our favorite things about both properties. A few highlights: EmBargo (tapas and cocktails — one of our go-to spots), Anejo Mexican Bistro (amazing food, don't miss the tequila room in the back), Keshar Indian Restaurant & Bar (best Indian we've ever had — universal 5-star reviews), Black Cat Harbor Shack (great waterfront seafood on Hyannis Harbor), Pain D'Avignon Boulangerie (hidden gem near the airport — incredible breakfast and baked goods), Marion's Pie Shop (a bit of a drive, but the blueberry and chicken pot pies are heaven), Ninja House (great sushi), and Side Door Bagels on Main Street in Hyannis. For activities: Cape Cod Baseball is free and nearby, the Cape Cod Inflatable Park is a must for kids, the JFK Hyannis Museum is steps away, and the Nantucket and Martha's Vineyard ferries both depart from Hyannis Port for easy day trips. The Cape Cod Rail Trail is great for biking, and Provincetown is worth the hour drive for a day trip. Ask us for more recommendations — we love the Cape and could talk about it all day!